How to Fix TikTok Direct Messages Not Working or Sending

How to Fix TikTok Direct Messages Not Working or Sending? 9 Tips

If you’re experiencing difficulties sending or receiving messages on Tiktok, this article will teach you how to fix it.

TikTok has quickly grown to become one of the most popular social networking services.

TikTok is a remarkable social network that has drawn hundreds of millions of members of all ages, causing it to expand like wildfire.

Direct messaging was an early feature to TikTok, as it is to most other social networking networks. This helps users to engage and converse with one another more rapidly.

Let’s find out why you can’t send direct messages on TikTok and how to acquire access to this feature together.

What are direct messages on Tiktok?

Direct Messages on TikTok allow you to connect with other users in real time.

TikTok, like other social media platforms, created this feature so that its users may converse with one another through the app.

This is a good approach for staying in touch with friends or networking with other artists.

How to Fix TikTok Direct Messages Not Working or Sending

On the other hand, this function may be inaccessible in your software installation or prohibited for security reasons.

You do not need to be concerned; everything will be taken care of.

Follow these instructions if you’re experiencing problems sending or receiving direct messages on TikTok.

Why can’t I message people on TikTok?

1. You’re under the age of 16

Originally, TikTokers of all ages were permitted to use TikTok’s chat functions. Due to security concerns, TikTok was forced to put a ban on private messaging for users under the age of 16.

It’s both amusing and terrifying that teens make up the huge majority of users. These are, however, the platform’s modern-day safety rules.

If you need to contact another TikToker, you might consider using a service that allows for more private interactions.

In most cases, their professional email address or phone number will be given in their bio.

Furthermore, you or the intended recipient must be at least 16 years old to begin sending messages.

2. You haven’t verified your phone number for TikTok

TikTok now needs users to confirm their phone numbers before they can send messages in order to limit the quantity of spam they receive.

Another possibility is that you enrolled for TikTok using an email address rather than a phone number.

As a result, you may utilize Step 2 to determine whether your phone number has already been authenticated with TikTok.

When you try to enter your phone number into TikTok, the message “This number is already registered” shows.

Whether this is the case, you should check to see if it has previously been used on another TikTok account; your phone number may be suitable for this purpose.

You may also contact TikTok Support with this issue using the app’s settings, which means they will make an effort to address it for you.

3. You’re trying to message someone you’re not following or aren’t friends with

Another prerequisite for TikTok messaging is that both you and the recipient follow each other.

The communications privacy settings for both you and the receiver should be set to “Everyone,” “Followers,” or “Friends.”

Don’t worry; we’ll help you through the process of accessing and selecting these unique Privacy Options (Step 3).

4. A widespread TikTok server issue

Furthermore, if there is an issue on TikTok’s end, your messages may not be sent. The server generates the “Unable to Send” error message.

The best line of action is to see whether other people are encountering the same message troubles or if there are any TikTok service outages (Step 1).

5. A TikTok app glitch related to your phone

On the plus side, an irritating software glitch or bug may be temporarily stopping your TikTok messages from being sent.

In such a case, you can use some of the conventional problem-solving strategies, such as:

  • The TikTok app was relaunched.
  • I checked the TikTok app store for any fresh releases.
  • Restarting your device
  • TikTok app data deletion

Furthermore, devices from an earlier generation of smartphones are more prone to these issues.

As a result, if you’re having issues with other programs, you might want to try something new.

6. An Account Issue

It’s also possible that a problem with your account is preventing TikTok messages from being sent. This is, without a doubt, a very unlikely occurrence.

If you’re encountering problems with your account, though, TikTok’s customer care is the best place to start (Step 6).

You can use this approach to see if your ability to send and receive messages has been disabled.

Or, even worse, if you’ve been shadowbanned. That, on the other hand, is an incredibly rare event.

9 Fixes for when TikTok Messages are Not Sending or Working

1. You’re under the age of 16

Originally, all TikTokers, regardless of age, were permitted to use TikTok’s chat functions. However, due to security concerns, TikTok was forced to put a ban on private messaging for users under the age of 16.

The fact that teens make up the great majority of users is both amusing and terrifying. These, however, are the platform’s modern-day safety rules.

If you must communicate with another TikToker, you might consider using a service that allows for more private talks.

Their professional email or phone number is usually given in their bio.

Furthermore, you or the intended recipient must be 16 years old before you may begin trading messages.

2. You haven’t verified your phone number for TikTok

TikTok now needs users to confirm their phone numbers before they can send messages in order to limit the quantity of spam they receive. Another possibility is that you enrolled for TikTok using an email address rather than a phone number.

As a result, you may utilize Step 2 to determine whether your phone number has already been authenticated with TikTok.

When you try to enter your phone number into TikTok, the message “This number is already registered” shows.

Whether this is the case, you should check to see if it has previously been used on another TikTok account; your phone number may be suitable for this purpose.

How to Fix TikTok Direct Messages Not Working or Sending

You may also contact TikTok Support with this issue using the app’s settings, which means they will make an effort to address it for you.

3. You’re trying to message someone you’re not following or aren’t friends with

Another prerequisite for TikTok messaging is that both you and the recipient follow each other.

The communications privacy settings for both you and the receiver should be set to “Everyone,” “Followers,” or “Friends.”

Don’t worry; we’ll help you through the process of accessing and selecting these unique Privacy Options (Step 3).

4. A widespread TikTok server issue

Furthermore, if there is an issue on TikTok’s end, your messages may not be sent. The server generates the “Unable to Send” error message.

The best line of action is to see whether other people are encountering the same message troubles or if there are any TikTok service outages (Step 1).

5. A TikTok app glitch related to your phone

On the plus side, an irritating software glitch or bug may be temporarily stopping your TikTok messages from being sent.

In such a case, you can use some of the conventional problem-solving strategies, such as:

  • The TikTok app was relaunched.
  • I checked the TikTok app store for any fresh releases.
  • Restarting your device
    TikTok app data deletion

Furthermore, devices from an earlier generation of smartphones are more prone to these issues.

As a result, if you’re having issues with other programs, you might want to try something new.

6. An Account Issue

It’s also possible that a problem with your account is preventing TikTok messages from being sent. This is, without a doubt, a very unlikely occurrence.

If you’re encountering problems with your account, though, TikTok’s customer care is the best place to start (Step 6).

You can use this approach to see if your ability to send and receive messages has been disabled.

Or, even worse, if you’ve been shadowbanned. That, on the other hand, is an incredibly rare event.

7. Create a new TikTok account

If you are 16 or older, you can sign up for TikTok (e.g. 1 January 200).

The first option is to create a new TikTok account.

Those of you under the age of sixteen should carry out this operation.

Furthermore, if you don’t care about your current TikTok account, creating a new one is the best alternative.

If you are under the legal age for TikTok’s direct messaging feature, you may easily modify your birthday while creating a new account.

You may create a new TikTok account here if you are at least 13 years old.

  • TikTok is a smartphone app (you can also use a desktop for this).
  • To join, select a subscription plan and touch the associated button.
  • Please provide a number that is at least 16 years old in the birthday field (e.g. 1 January 2000).
  • It is necessary to have a working email account.
  • Enter a password.
  • Please complete the reCAPTCHA to confirm your human identity.

If you are under the age of 16, you will be unable to use the direct messaging facility until you create a new account and state that you are 16 or older.

Simply navigate to a user’s profile > three dots > send message > send.

If you don’t want to join up as a new user, you’ll have to wait until you’re 16 years old.

But only if you gave TikTok your true birthday when you signed up.

8. Follow the user & have them follow you back

If you wish to connect with a user, follow them first and then wait for them to follow you back before sending them a message.

The second method is to track the user in the hopes that they would reciprocate.

Consider following a user who is presently following you before sending a direct message to them.

To use this technique, you must be over the age of 16 and have access to direct messaging.

You must be at least 16 years old to use this approach; otherwise, the “Send message” option will not show.

By default, the group that may send you direct messages on TikTok is set to “Friends.”

This means that on TikTok, you will only get direct messages from those who are already following you and have followed you back.

If you want to receive messages from everyone, set the option “Who may send you direct messages?” to “Everyone.”

You may need to follow each other’s accounts before you can talk on TikTok.

To converse with someone, you must first follow them and be followed in return.

If a person wants to receive messages from anybody, they should adjust their “Who can send you direct messages” setting to “Everyone.”

9. Contact TikTok support to change your birthday

If you are over the age of 16 and are having difficulty using the app, consider altering your birthday to January 1, 2005.

The final option is to contact TikTok directly to make the birthday change.

This is the strategy to take if you have claimed to be under 16 on your TikTok profile.

Direct messaging capabilities will be removed for any user under the age of 16.

To put it another way, if you are under the age of 16 and have a TikTok account, you will be unable to contact with other users.

TikTok doesn’t have a separate profile setting for changing your birth date; instead, you’ll need to contact the firm.

Here’s how to contact TikTok in order to change your birthday and enable the chat feature:

  1. Start the app on your smartphone.
  2. The “Me” icon in the footer bar takes you to your own TikTok page.
  3. Select the “More” option (the three dots).
  4. At the bottom of the page, click “Report a problem.”
  5. Navigate to Select a Topic > Account and profile > Editing Profile > Other > Still have problem.
  6. Editing Profile, Other, and Still Having Issues.
  7. Simply inform them that you signed up for an account with an incorrect date of birth and would like to change it.
  8. Select the “Report” option.

By submitting a request to TikTok, you can change your birthdate to a year in which you will be 16 or older.

How to Fix TikTok Direct Messages Not Working or Sending

You will still be unable to use the in-app chat system if you do not do so.

After sending the report, wait for a response from TikTok.

If your friend’s request is approved, you may message them by hitting the “More” icon that displays when you hover over their profile image.

Conclusion

Overall, we discovered that our TikTok messages performed weirdly on some days.

As a result, we set out to study the most common causes and remedies for this problem among our fellow TikTokers.

As a result, we’ve put together this helpful guide with 6 remedies for when your TikTok messages stop transferring or cease working.

That implies you now have access to a new mode of communication in the form of text messages.

Don’t be afraid to reach out to your fellow TikTokers and friends to collaborate on a duet or collaboration.

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